Hospitality is the way of treating people in the way you want yourself to be treated.
Hotels are called “home away from home" because it’s the only place where we get food & accommodation, provided all luxuries and comfort. These days we can easily get hospitality in retail outlets hotels hospitals and offices and competition is so high that everyone wants to attract customer by one mean or other. The hospitality also increases profit and reputation of the hotel. it also provide handsome amount of revenue and give name and fame to the hote
In ancient times, when wheel was not discovered since then people use to travel by walking, the cover long distance at that time sine then the concept of hospitality was there but was no interest of money or any economic profit travellers use to stay in homes of villagers then slowly inns were accruable but in very low rent.
Origin of hotels
In medieval Europe monasteries rationally offered hospitality to the travellers. The main aim in offering hospitality was for pilgrims as monasteries were found at the site of holy place in early stage. In early Europe inns, they were especially designed as profit making business it was the first commercial Venter in hotel keeping. Usually there were public rooms like restaurant where merchants could sit and discuss business. Hotel keeping has also influenced mode of transport, with advent of railways came station hotels, and with aircraft came airport hotels, with motorways and extensive road travel like motels, boatels and ship bought floating hotels into existence. Hotel industry has followed path of travellers from time they travel. Therefore came the resthouse, inns and monasteries. Inn keeping is believed to be started in 1200 years age. in1650 Mr. Pascal opened cafe in Paris and coffee house in London. During industrial revolution 1750-1820 English inns were considered finest in the world. Hotel de Henry was one of the 1st European hotels built in 1788 with capacity of 60 rooms. Growth of hotel inns took place with concept of family hotels i.e run by the families were called mom & pop in England.
Termand house was 1st class hotel made in Boston 1829 it provided private guest room, door with lock, free soap bellboy service. It is called Adam and eve of modern hotel industry. Mr. Ellsworth M Statler started new chain and made his first hotel "buffalo statler" on 18 Jan 1908. He gave a slogan" room and a bath for a dollar and a half".
In 1950, new concept as motels, boatels, and floatels rotels were built.
1960 many individuals owners merge themselves with large chain such as Sheraton, Hilton, Hyatt, holiday inn for franchising by paying a fee and then they can use the name, reservation system national and international advertisement and operational manuals.
In 1970 the hotel industry experienced the start of construction boom, and since then the hotel industry is progressing day by day. International business is rapidly developing and with this lot of business executive is travelling out; modern hotels are developing as per the needs and wants of tourist and business class guest.
The hotel industry is so vast that many hotels do not fit into single well defined category. Industry can be divided in various ways. Some of the international chains are Hyatt, Marriott, and Le M...
Housekeeping is the department that deals essentially with cleanliness and all ancillary service attached to that. The standard plays an important role in the reputation of the hotels. One feels c...
"Every flower is a soul blossoming in Nature" It is well said "Flowers always make people better, happier and more helpful; they are sunshine, food and medicine to the soul." Flowers are widely us...
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my house keeping faculty has gave this note in my 1st yr might be
she copied from here or the person post this here has copied it
from some where else.
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