Hospitality is the way of treating
people in the way you want yourself to be treated.
Hotels are called "home away from home" because
it's the only place where we get food & accommodation, provided
all luxuries and comfort. These days we can easily get hospitality
in retail outlets hotels hospitals and offices and competition is
so high that everyone wants to attract customer by one mean or
other. The hospitality also increases profit and reputation of the
hotel. it also provide handsome amount of revenue and give name
and fame to the hote
In ancient times, when wheel was not discovered
since then people use to travel by walking, the cover long distance
at that time sine then the concept of hospitality was there but
was no interest of money or any economic profit travellers use to
stay in homes of villagers then slowly inns were accruable but in
very low rent.
In medieval Europe monasteries
rationally offered hospitality to the travellers. The main aim in
offering hospitality was for pilgrims as monasteries were found at
the site of holy place in early stage. In early Europe inns, they
were especially designed as profit making business it was the first
commercial Venter in hotel keeping. Usually there were public rooms
like restaurant where merchants could sit and discuss business.
Hotel keeping has also influenced mode of transport, with advent of
railways came station hotels, and with aircraft came airport
hotels, with motorways and extensive road travel like motels,
boatels and ship bought floating hotels into existence. Hotel
industry has followed path of travellers from time they travel.
Therefore came the resthouse, inns and monasteries. Inn keeping is
believed to be started in 1200 years age. in1650 Mr. Pascal opened
cafe in Paris and coffee house in London. During industrial
revolution 1750-1820 English inns were considered finest in the
world. Hotel de Henry was one of the 1st European hotels built in
1788 with capacity of 60 rooms. Growth of hotel inns took place
with concept of family hotels i.e run by the families were called
mom & pop in England.
Termand house was 1st class hotel made in Boston 1829 it provided
private guest room, door with lock, free soap bellboy service. It
is called Adam and eve of modern hotel industry. Mr. Ellsworth M
Statler started new chain and made his first hotel "buffalo
statler" on 18 Jan 1908. He gave a slogan" room and a bath for a
dollar and a half".
In 1950, new concept as motels, boatels, and
floatels rotels were built.
1960 many individuals owners merge themselves with
large chain such as Sheraton, Hilton, Hyatt, holiday inn for
franchising by paying a fee and then they can use the name,
reservation system national and international advertisement and
In 1970 the hotel industry experienced the start
of construction boom, and since then the hotel industry is
progressing day by day. International business is rapidly
developing and with this lot of business executive is travelling
out; modern hotels are developing as per the needs and wants of
tourist and business class guest.