Hotel Management Colleges & Career

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Importance of Housekeeping

by manpreet singh

Housekeeping is the department that deals essentially with cleanliness and all ancillary service attached to that.

The standard plays an important role in the reputation of the hotels. One feels comfortable only in the environment which is clean and well ordered, so cleanliness is important for health foremost also for well being.

Accommodation in hotels tend to be the largest part of the hotel, it is the most revenue generating department, the housekeeping department takes care of all rooms is often largest department in hotels. The rooms in hotels are offered as accommodation to travelers/ guest as individual units of bedroom. Some interconnected rooms are also made which will be helpful to the guest and families. Many hotels offer suits to the guest.

Hotel offer laundry, dry leaning facilities for guest clothes, shoe polishing facilities also. Hotel aims to make environment comfortable and offer specialised service to the guest.

Hotel offer guest the choice of specialty restaurant, coffee shop. The bar also sells liquors which generate the revenue of the hotel. They are available in banqueting, meeting and private party facilities. Revenue can be generated from conferencing, meeting, seminar etc. These days shopping arcade also found in hotels.

A health club is a part of facilities of most large hotels especially resort hotels this also include swimming pool and spa facilities. Hotels try to make the ambiance as pleasant as possible by nice colour scheme, attractive furnishing and a well kept efficient staff.

House keeping is the department determine to a large extent whether guests are happy during stay and in turn mankind they return to the hotel. The fine accommodation and service are provided to the guest so they are pleased with the hotel. The guest satisfaction is its primary object and the hygiene factor must always be present in the hotel.

In hotels major part of revenue comes from rooms, rooms which is not sold on any night losses revenue forever and reason for poor occupancy can be anything like hygiene factor, cleanliness, lack of modernizing etc. hence main purpose is to improve whole appeal of the room. A guest spend more time alone in his room than any other part of the hotel, so he can check up the cleanliness he wishes to as some of the guest are more health conscious these days.

He may check up dusting, in-depth cleaning and losses confidence if properly not done e.g. If drawers are not cleaned he may generally won’t feel like putting his clothes down. Decent room supplies are service like quick laundry and dry cleaning service shows guest that hotel is considering his comfort and wishes to please him. not only this from the cleanliness of lobby, public area, restaurant, cloakrooms, the state and cleanliness of uniform the guest can judge a lot about hotel. it can be positive or negative judgement we can conclude that housekeeping department contributes greatly to all guest impression of the hotel.

32 Comments
    pushpendra singh gautam
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    pushpendra singh gautamThu, 10 May 2012 11:54:46 -0000

    housekeeping department is 1 of the best department in the hotels

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    wai hinn
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    wai hinnWed, 08 Feb 2012 19:47:56 -0000

    Housekeeping is important to hotel

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    vishnu chauhan
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    vishnu chauhanTue, 07 Feb 2012 15:31:40 -0000

    housekeeping dep generate70% revenue for hotels

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    sushil negi
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    sushil negiSat, 04 Feb 2012 10:30:16 -0000

    housekeeping service is to maintain the cleaning & hygiene of a hotel that will show the standard of hotel.

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    Teepink
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    TeepinkWed, 11 Jan 2012 14:37:20 -0000

    Yeah the importance of house keeping is to care for the safety of the guest

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    rahul_5320001
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    rahul bThu, 22 Dec 2011 09:20:29 -0000

    Housekeeping is nothing cleaning toilets and making bed.
    one has to deal with cloakroom, polishing.floor cleaning and lots of sh##t. :)

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    noorameen
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    noorameenThu, 01 Dec 2011 20:07:15 -0000

    one of the main department in hospitality hotel industry is housekeeping.
    more revenue generating department plus cleanliness of the hotel rooms and public area. housekeeping is the most essential department in the hotel and hospitality industry because it has to do with hygiene and sanitation that plays a very vital role in the health of the clients and personnel

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    himanshusaklani
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    himanshusaklaniSat, 12 Nov 2011 21:58:58 -0000

    its a prefect information..its fully right..

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    jandahaziya
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    jandahaziyaThu, 29 Sep 2011 17:47:51 -0000

    hi….
    in fact the housekeeping dept. is play a vital role for generating revenue in the hotel.

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    B-b
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    B-bSat, 17 Sep 2011 20:18:21 -0000

    It is true that housekeeping play a vital role in hotel,to even sum it up I will say it is the nerve center.

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    rajesh singh chauhan
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    rajesh singh chauhanFri, 05 Aug 2011 05:09:20 -0000

    Ya its very importent informetion about the housekeeping i like it to maintane this dept. in the hotel.

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    frex_sexy_jolly
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    frex_sexy_jollySun, 03 Jul 2011 06:07:19 -0000

    very nice.easily to understand the importance of housekeeping.,
    now i know that Housekeeping is the department that deals essentially with cleanliness and all ancillary service attached to that..,

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    the joe
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    the joeWed, 22 Jun 2011 13:26:55 -0000

    Wow, its a good stuff for everyone and a must read! you know housekeeping is the most essential department in the hotel and hospitality industry because it has to do with hygiene and sanitation(cleanliness) that plays a very vital role in the health of the clients and personnel. They say health is wealth and cleanliness is next to Godliness.

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    CHANDAN-RAJ44
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    CHANDAN-RAJ44Sat, 11 Jun 2011 15:55:31 -0000

    its very good about housekeeping.

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    vopondo
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    vopondoMon, 23 May 2011 11:42:04 -0000

    VERY INTRESTING

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    asheem
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    asheem vermaSun, 17 Apr 2011 10:54:11 -0000

    The most important thing is that Housekeeping is the heart of Hospitality industry………

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    aehrgae24
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    aehrgae24Fri, 04 Mar 2011 03:07:43 -0000

    very nice and useful to my housekeeping studies..

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    shruti_gaur
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    shruti_gaurThu, 10 Feb 2011 04:55:58 -0000

    information regarding the topic is well written.

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    suraj pal
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    suraj pal Wed, 02 Feb 2011 12:42:01 -0000

    IMPORTANT OF HOUSE KEEPING REALATED BY HOSPITALITY

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    jagan-only
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    jagan-onlyThu, 16 Dec 2010 00:23:15 -0000

    The information Wat u gave is very nice. If u include about the timing of Room attender and room making procedure it will good to learn

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    b_sharma_brajesh
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    Wed, 20 Oct 2010 18:32:53 -0000

    housekeeping play a very important role in hotel in comperission to other department.because when guest will come in ur hotel for 2-3 days.and if u will not provide a good foods they can eat outside of the hotel but if u will not provide a clean and hygienic room they will leave ur hotel.and ur business will go down thats by housekeeping is the most important dept.in hotel.

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    nayass
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    nayassTue, 21 Sep 2010 09:31:31 -0000

    this information is relevant to all. i always want to be in the hospitality industry

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    singh rathore
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    singh rathoreWed, 28 Jul 2010 01:37:59 -0000

    These are good informations and very use full thank you

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    habeeburahman
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    habeeburahmanWed, 30 Jun 2010 02:18:21 -0000

    These are good informations and very use full thank you.

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    ADITYA_SHARMA_14
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    Aditya JoshiSat, 12 Jun 2010 20:23:20 -0000

    When you have the title Importance of Housekeeping you shouldnt have mentioned how the hotel generates revenue but how does housekeeping generate revenue would be more relevant.

    Housekeeping generates revenue from laundry services and the horticulture services.

    Cheers;
    Aadi

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    ADARSHLEARNHUB
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    ADARSHLEARNHUBSat, 22 May 2010 14:41:12 -0000

    VERY EASLY EXPLAINED ABOUT HOUSEKEEPING DEPARTMENT.VERY GOOD.

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    zuliverpudlians
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    zulazwanTue, 02 Feb 2010 06:57:46 -0000

    im agreed.housekeeping really play an important role in keeping the hotel image

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    abhijeet_3256
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    abhijeetSat, 31 Jan 2009 12:15:40 -0000

    this lesson describes well about importance of housekeeping

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    tappy
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    tappySun, 25 Jan 2009 10:58:49 -0000

    wonderful lesson!!!!!!!! this is for every one!

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    chino
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    ChinmaypalnitkarSun, 25 Jan 2009 05:12:17 -0000

    hospitality is the prime concern to make a customer feel good about the place, so dat he can come on this way again

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About the Author

manpreet singh1
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About: I am a final year student of institute of Hotel Management Bhopal.

Last Updated At May 10, 2012
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