Hotel Management Colleges & Career

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Importance of Housekeeping

by manpreet singh

Housekeeping is the department that deals essentially with cleanliness and all ancillary service attached to that.

The standard plays an important role in the reputation of the hotels. One feels comfortable only in the environment which is clean and well ordered, so cleanliness is important for health foremost also for well being.

Accommodation in hotels tend to be the largest part of the hotel, it is the most revenue generating department, the housekeeping department takes care of all rooms is often largest department in hotels. The rooms in hotels are offered as accommodation to travelers/ guest as individual units of bedroom. Some interconnected rooms are also made which will be helpful to the guest and families. Many hotels offer suits to the guest.

Hotel offer laundry, dry leaning facilities for guest clothes, shoe polishing facilities also. Hotel aims to make environment comfortable and offer specialised service to the guest.

Hotel offer guest the choice of specialty restaurant, coffee shop. The bar also sells liquors which generate the revenue of the hotel. They are available in banqueting, meeting and private party facilities. Revenue can be generated from conferencing, meeting, seminar etc. These days shopping arcade also found in hotels.

A health club is a part of facilities of most large hotels especially resort hotels this also include swimming pool and spa facilities. Hotels try to make the ambiance as pleasant as possible by nice colour scheme, attractive furnishing and a well kept efficient staff.

House keeping is the department determine to a large extent whether guests are happy during stay and in turn mankind they return to the hotel. The fine accommodation and service are provided to the guest so they are pleased with the hotel. The guest satisfaction is its primary object and the hygiene factor must always be present in the hotel.

In hotels major part of revenue comes from rooms, rooms which is not sold on any night losses revenue forever and reason for poor occupancy can be anything like hygiene factor, cleanliness, lack of modernizing etc. hence main purpose is to improve whole appeal of the room. A guest spend more time alone in his room than any other part of the hotel, so he can check up the cleanliness he wishes to as some of the guest are more health conscious these days.

He may check up dusting, in-depth cleaning and losses confidence if properly not done e.g. If drawers are not cleaned he may generally won't feel like putting his clothes down. Decent room supplies are service like quick laundry and dry cleaning service shows guest that hotel is considering his comfort and wishes to please him. not only this from the cleanliness of lobby, public area, restaurant, cloakrooms, the state and cleanliness of uniform the guest can judge a lot about hotel. it can be positive or negative judgement we can conclude that housekeeping department contributes greatly to all guest impression of the hotel.

51 Comments
    globalindiasec
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    globalindiasecSat, 10 May 2014 05:54:37 -0000

    I have been looking for something like this.
    House Keeping Services in Delhi

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    ponnarasan
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    ponnarasanFri, 18 Apr 2014 15:30:13 -0000

    HK is important job to all industries.i just like to do it.

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    Salisu Alie
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    Salisu AlieTue, 04 Feb 2014 10:15:19 -0000

    I am a housekeeper working for one of the best hotels in Sierraleone Wusum Hotel. I have learn a lot after going through different comments from different people. Housekeeping is the most important department in a hotel but the least paid, why?

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    AHEM
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    AHEMFri, 25 Jul 2014 09:09:14 -0000

    I totally disagree as there's so many Executive Housekeepers who have killed the market by throwing themselves for low salary. So who do we blame when such things happen!!!! nobody but ourselves

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    avinash negi
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    avinash negiSat, 21 Dec 2013 06:11:17 -0000

    dear sir, i want to know about how housekeeping dept is contributes towards earning hotel revenue.please send me a prospactus

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    realmutharasu
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    realmutharasuThu, 22 Aug 2013 04:23:15 -0000

    awesome thanks for a good and short info about Hk :-)
    *

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    sillah_ebou
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    sillah_ebouWed, 24 Jul 2013 15:04:11 -0000

    with out house kepping service,, we cannot call a hotel as a hotel we are the heart of hotel,

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    eCleaningService
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    eCleaningServiceThu, 13 Jun 2013 01:24:28 -0000

    Housekeeping service industry is a service industry that provides cleaning services to homes in a regular basis, once per week or twice per month. We also do move in and out cleaning so when someone is going to vacate their home or rental they can hire this kind of service to get the vacancy clean for the next tenant. Contact Us Today and ask for our VIP Discount at:
    http://ecleaningservice.com/janitorialcompanies/housekeeping-service
    eCleaning Service
    19575 23 River Rd.
    Gladstone, OR 97027
    (503)839-1220

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    harsh1978
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    harsh1978Mon, 20 May 2013 17:57:52 -0000

    nice to read all positive comment of hk department in hotel industry but i would like to mention tht hk dept is also plays a vital role not only in hotels but also in facility magmt industry.

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    prajeevkolithottil
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    prajeevkolithottilSun, 19 May 2013 17:43:18 -0000

    The Housekeeping in a Hotel is responsible for the cleanliness maintenance an up keep of the Hotel.The Housekeeping department is also responsible for the care of linen,furnishing,carpet,bed and laundry……………….!

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    THANKGOD
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    THANKGODThu, 04 Apr 2013 19:21:11 -0000

    Dear Sir,
    Iam interested in your program so kindly send me a prospectus
    THANK YOU
    sincerely yours
    GEORGE

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    prakash jena
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    prakash jenaFri, 01 Mar 2013 04:06:40 -0000

    hi……..cleaning is my passion and also my profession
    Heart is the main part of humen.like this housekeeping department is the heart of hotel.it is mainly responsible for cleanness,mentainence and asthetic upkeep to the hotel.its also gives privecy and comfort to the hotel.

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    rakesh1981
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    rakesh1981Mon, 25 Feb 2013 11:36:27 -0000

    Executive Housekeepers: They make sure that everything in the hotel, from the foyers and fitness rooms to the guest rooms to the conference rooms are maintained and clean. They are also in charge of the housekeeping staff, including training and scheduling, and keeping supplies stocked.

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     mess
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    messFri, 22 Feb 2013 06:23:47 -0000

    House keeping is the heart of the hotel.

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    Danny_cudjoe
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    Danny_cudjoeWed, 20 Feb 2013 12:54:58 -0000

    Thnks to u guys…am also a student learning to bcome an executive housekeeper very soon

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    arya nandanan
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    arya nandananMon, 11 Feb 2013 16:11:02 -0000

    house keeping is main part of the hotel industry i am house keeping student my ambition is to become a executive house keeper

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    ojojohn1
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    ojojohn1Mon, 17 Dec 2012 14:47:51 -0000

    i have gone through your writes up all on hospitality management and various department in it. its been so good and give more knowledge on what so many people don't know, but am still inquisitive about hospitality and its entire world.

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    g blue
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    g blueFri, 14 Sep 2012 12:33:47 -0000

    In a corporate world Hk DEPARTMENT mostly best opportunity at in modern times because we get a fast promotion in this department.thanks

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    pexotic
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    pexoticWed, 20 Jun 2012 00:12:05 -0000

    now i know what is "housekeeping"….i learn a lot about reading all your comments here bout' that thing..:)

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    leorajesh
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    leorajeshSat, 09 Jun 2012 13:07:26 -0000

    house keeping is the heart of hotel industry

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    pushpendra singh gautam
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    pushpendra singh gautamThu, 10 May 2012 11:54:46 -0000

    housekeeping department is 1 of the best department in the hotels

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    wai hinn
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    wai hinnWed, 08 Feb 2012 19:47:56 -0000

    Housekeeping is important to hotel

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    vishnu chauhan
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    vishnu chauhanTue, 07 Feb 2012 15:31:40 -0000

    housekeeping dep generate70% revenue for hotels

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    sushil negi
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    sushil negiSat, 04 Feb 2012 10:30:16 -0000

    housekeeping service is to maintain the cleaning & hygiene of a hotel that will show the standard of hotel.

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    Teepink
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    TeepinkWed, 11 Jan 2012 14:37:20 -0000

    Yeah the importance of house keeping is to care for the safety of the guest

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    rahul_5320001
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    rahul bThu, 22 Dec 2011 09:20:29 -0000

    Housekeeping is nothing cleaning toilets and making bed.
    one has to deal with cloakroom, polishing.floor cleaning and lots of sh##t. :)

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    noorameen
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    noorameenThu, 01 Dec 2011 20:07:15 -0000

    one of the main department in hospitality hotel industry is housekeeping.
    more revenue generating department plus cleanliness of the hotel rooms and public area. housekeeping is the most essential department in the hotel and hospitality industry because it has to do with hygiene and sanitation that plays a very vital role in the health of the clients and personnel

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    himanshusaklani
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    himanshusaklaniSat, 12 Nov 2011 21:58:58 -0000

    its a prefect information..its fully right..

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    jandahaziya
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    jandahaziyaThu, 29 Sep 2011 17:47:51 -0000

    hi….
    in fact the housekeeping dept. is play a vital role for generating revenue in the hotel.

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    B-b
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    B-bSat, 17 Sep 2011 20:18:21 -0000

    It is true that housekeeping play a vital role in hotel,to even sum it up I will say it is the nerve center.

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    Adiko
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    AdikoFri, 11 Jan 2013 06:57:14 -0000

    no.it wasn't the nerve center of hotel.yes it is true that 50% of hotels revenue comes from accommodation and fortunately it was took care by the housekeeping department and that was the reason why is it called the heart of hotel

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    rajesh singh chauhan
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    rajesh singh chauhanFri, 05 Aug 2011 05:09:20 -0000

    Ya its very importent informetion about the housekeeping i like it to maintane this dept. in the hotel.

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manpreet singh1
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About: I am a final year student of institute of Hotel Management Bhopal.

Last Updated At May 10, 2014
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