Hotel Management Colleges & Career

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Food and Beverage Industry

by abhijeet

The hotel and tourism industry is one of the fastest growing industries in India. The hotel industry is a service oriented industry run by the people and for the people. As this industry basically deals with the service of food provided to the people, so this industry includes lots of methods of service of food.

For example -

  1. Table service
  2. Buffets
  3. Self service
  4. Single point service
  5. Assisted service
  6. Specialized or en situ service

Different Types of Service Offered by the Hotels:

Table Service:

Customer is seated and menu is presented to the guest, service and clearance is provided by the staff. It is the most common service that is followed in a normal restaurant. Under table service we have following different Services:

  1. Silver Service/English Service: Often referred to as "Host Service" because the host plays an active role in the service. ood is brought on pattern by the waiter and shown to the guest for approval, after that food is served and is also cleared by the waiter afterwards. Service is done according to the various courses.

  2. Family Service: Here the main courses are pre plated in the dishes with the accompaniments, placed on the table, for the customers to help themselves.

  3. Plated/Pre-plated/American Service: As the name suggests, the food is pre-plated and the service is to be done from the right hand side of the guest.

  4. Butler/French Service: The food once brought inside the restaurant is presented in front of the guest individually, but the service is done by the guest itself, the food may be carved by the waiter as per the suggestion of the guest, and the customer have to help themselves.

  5. Russian Service: The food is not presented in front of the guest, simply laid and the customers need to help themselves. Usually large joints are served in this style of service.

  6. Gueridon: This is a service done where a dish comes, partially prepared from the kitchen, to be completed in the restaurant by the waiter. The cooking is done on a gueridon trolley, which is a mobile trolley, also sometimes known as Flambe Trolley.

  7. Bar Counter: Often a U-shaped bar with well designed stools for the customers to be seated and enjoy the alcohol and non alcoholic drinks.

Assisted Service:

The customer is usually seated. It's at the wish of the guest. This service may either have buffet or menu. If there is buffet then customer have to help them and if there is a menu then staff will take care of service and clearance both.

  • Commonly applied to Carry "type operations, where some of the part of the meal is served and then rest is to be helped or collected by the guests themselves.
  • Buffet where guests select their own Food and Beverages and help themselves.

Self-Service:

Guest is welcomed he/she selects his/her own food, collect them in a food tray, help themselves and the clearance can either be done by the staff or guest. Now days, it is the most common service that is followed in fast food joints and restaurants.

Following are the various ways in which the self-service can be carried out.

a) Counter: a "Q" is formed for a service counter, where the guest selects its own tray or food.

b) Free Flow: It is same as counter service but the only difference is that the guest moves in a random to the service point, and exits via a till point.

c) Single point Service: Guest enters, guided towards a single point. Service is to be carried out by the customer itself and clearance either by staff or guest. Food or Beverage is supplied from a single point.

Single Point Service:

  1. Take away: It is the most common concept that is visible or followed in the world, now days, customer's orders for a dish or meal, which is prepared and packaged. There is no place for seating.

  2. Vending: Here comes the automatic retailing of food and beverage service.

  3. Kiosks: Most demanded food or snacks are sold by a small counter, may be on wheels. Here the food items are displayed to the guests and he/she orders according to their wish.

  4. Bar: It's a only selling point of beverage, which is licensed and it should be legal.

Specialized or En-situ service

It is basically a banquet, which is pre determined or may have a special menu. The food stuffs are brought to the customers and the clearance is done either by the staff or guest. Following are the methods of service:

  1. Tray: Whole or a part of the meal is brought on the tray, to the guest. Basically, common in Outdoor Caterings and banquet parties.

  2. Trolley: If the guest is busy in some other work and he/she is not available at the dining hall, then the food is collected on a trolley is carried to the guest.

  3. Home Delivery: Various restaurants or fast foods and take away provides this useful facility to their customers. This home delivery can be free or sometimes charges are also levied.

18 Comments
    cactus plant
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    cactus plantThu, 28 Aug 2014 10:21:01 -0000

    I am very thankful for it

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    campus
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    campusSun, 22 Jun 2014 22:08:55 -0000

    am a student in hospitlity management pls am looking 4 wen to do my 4 months sewage any help

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    EdwardsCollins
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    EdwardsCollinsSat, 19 Apr 2014 10:05:15 -0000

    This is quite an educational article about the types of services at restaurants and hotels. It is a very good item of reference.

    Nice ambience for dinner in Singapore
    http://www.parrilla.sg/

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    ParkerSmith
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    ParkerSmithThu, 20 Mar 2014 07:09:29 -0000

    Useful manner of presentation-simple, concise clear! Great work!

    Singapore restaurants
    http://www.blvd.sg/our-venues

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    ParkerSmith
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    ParkerSmithTue, 18 Mar 2014 09:27:02 -0000

    Looks cool, I never knew you could post about it, good to know thanks! You show very latest and important things. This is very nice post! I will bookmark this blog.Let us know about myself

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    nivy4321
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    nivy4321Tue, 18 Feb 2014 20:43:20 -0000

    Awesum article.. Learning in a quick process.. Kip it up, I wud luv to learn more..

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    balavgp
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    balavgpThu, 07 Nov 2013 12:08:45 -0000

    good info thank u

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    chef barthwal
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    chef barthwalWed, 14 Aug 2013 01:08:14 -0000

    good job ….

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    rajeshch
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    rajeshchTue, 05 Mar 2013 05:24:39 -0000

    hi i have 10years experience in hotel Industry.at food &beverage . if any jobs available plz inform to me.

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    thenameischetan
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    thenameischetanFri, 14 Jun 2013 10:22:35 -0000

    i dont hav anythng to help u, but i need help…
    where did u work 10 yrs in FnB?

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    danmoza18
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    danmoza18Tue, 08 Jan 2013 15:08:05 -0000

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    Attrey
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    AttreyTue, 27 Nov 2012 14:50:36 -0000

    Thanx for d awesome article which is providing d deeply knowledge in a short way.thanx a lot again.

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    blabaran
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    Labaran BawaSun, 04 Nov 2012 00:33:34 -0000

    good publication,We are relying on you to learn.

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    jayuskh
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    jayuskhThu, 11 Oct 2012 10:07:24 -0000

    good one,, very good info for h.m student]

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    illaya
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    illayaThu, 08 Dec 2011 13:01:37 -0000

    iam service boy hotel

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    sunil12345
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    sunil12345Thu, 04 Aug 2011 15:33:39 -0000

    the artical is awesome. keep it up

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    aaloksharma
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    aaloksharmaSun, 05 Jun 2011 10:56:24 -0000

    thanks for the good article and keep up the good work for lerning and development.

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    gentility
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    gentilityTue, 19 Apr 2011 14:03:36 -0000

    I thank the learnhub for this article I appreciate a lot, it has saved me. Thanks once more.

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    ihm
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    ihmWed, 13 Apr 2011 07:29:29 -0000

    thank u &very nice

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    umair cheema
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    umair cheemaMon, 04 Jun 2012 16:49:59 -0000
    i am aa student of hospitaity mangment and my dream that i do job in 5 to 7 star hotel any one help me
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abhijeet_3256
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About: I am a management student from IHM bhopal,

Last Updated At Jun 17, 2013
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